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Optimize your online efforts
After more than a decade of online marketing, companies are still struggling to find the best ways to use the web to promote themselves and build relationships with their customers. Our proven, practical tips will help you to get higher search engine rankings, make your e-mails filter-friendly — yet compliant! — and deliver relevant customer-focused website content.

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This dynamic, multi-faceted session will focus on how to effectively use the new technologies of blogs, podcasting, and RSS to reach and retain customers. You will learn proven strategies and sure-fire tactics for how to leverage your blog’s ability to reach and influence your customers, prospects, and the media. In this session, we’ll show you how other marketers are already successfully integrating blogs, RSS, and podcasting into their online marketing communications mix, and achieving deeper more personalized relationships with their customers.

Learning Points:

• Successfully use blogs and podcasts as direct marketing tools for getting your selling messages in front of prospective customers
• Discover proven strategies for using your blog to reach the media and gain competitive advantage
• Master top tips for optimizing your blog so that it improves your search engine marketing

Panelists:

• Lee Odden, CEO, TopRank Online Marketing
• Stephan Spencer, Founder and President, Netconcepts
• Dr. Amanda Watlington, Owner, Searching For Profit

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Founder of In Perfect Order, Jessica Duquette is also a business blogger. In an interview with Netconcepts founder and president Stephan Spencer she encourages business bloggers to spend as much time connecting with other bloggers as you do on your own posts. “Visit their site, comment on specific postings that can then link back to your site, participate in blogging carnivals, quote excerpts from their sites and link to their sites and allow others to do the same from your posts,” she says. Smart business blogging involves making good connections.

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Rand Fishkin of SEOMoz has graciously shared 21 Tactics to Increase Blog Traffic, and there are some gems in there. I’d like to piggyback on a few of Rand’s points:

• 1. Choose the Right Blog Software (or Custom Build) — I’d say that over 95% of the time, WordPress will do the job and will be scalable for future needs. I have yet to come across a client blog project that necessitated a custom-built blog software.
• 2. Host Your Blog Directly on Your Domain — Rand makes a bold statement: “Hosting your blog on a different domain from your primary site is one of the worst mistakes you can make.” I disagree. I can think of numerous examples where the blog is more trusted, more buzzworthy, and/or more linkworthy because it’s at an arms length from the company’s site. Consider the hypothetical example of an insurance conglomerate authoring a blog about getting a healthier lifestyle, in order to attract prospects to sell insurance to. Such a blog at Gettinghealthy.com sounds helpful and unbiased, whereas having it at metlife.com/gettinghealthyblog (remember, hypothetical example… metlife is just used here to illustrate the point) comes off as salesy and self-serving.
• 4. Participate at Related Forums & Blogs — I’d just like to make it clear that you’re not doing this for link juice (most links in blog comments and forum posts have “link condoms” (rel=nofollow tags) automatically added). Instead, you’re doing this to increase your visibility to, and credibility with, bloggers who read those blogs and forums.
• 9. Invite Guest Bloggers — I really like this idea, and I’d like to add my suggestion that you also do phone or Skype interviews of guests and podcast those on your blog.
• 15. Archive Effectively — Rand highlights a tough balancing act: “For search traffic (particularly long tail terms), it can be best to offer the full content of every post in a category on the archive pages, but from a usability standpoint, just linking to each post is far better (possibly with a very short snippet). ” I find the “Optional Excerpt” in WordPress to be invaluable for achieving this balance. The Optional Excerpt is one of the fields in the Write Post form that most bloggers ignore, but if you use it, you can code your non-permalink pages (like your category pages) to display the excerpt instead of the full post or instead of the paragraphs proceeding a “more” tag in your post copy. That’s exactly what we’ve done on my company’s corporate site, which runs on WordPress — for example, all the testimonials listed on our Testimonials tag page display excerpts. That gives you more flexibility to summarize and highlight particular sections or keywords from the full post.
• 16. Implement Smart URLs — Rand says that “just re-writing a ?ID=450 to /450 has improved search traffic considerably on several blogs we’ve worked with.” I would definitely agree with that. We too have evidence that a blog or site with rewritten URLs flows PageRank more efficiently throughout the site. So don’t rest on your laurels if you have a blog with dynamic URLs, even if your blog is fully indexed by the engines. Your pages will rank better if you rewrite the URLs.
• 19. Make Effective Use of High Traffic Days — What a great idea, to watch your traffic and increase your posting frequency and posting quality on days where your traffic is highest! It makes the best use of the traffic spikes. In fact, you might even want to hold back on publishing your very best posts and instead save them for high-traffic days.

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In this article written by Patricia Moore, author for NZ Marketing Magazine, Netconcepts makes the public scene, not for SEO, but for their marketing success.

Moore discusses how companies have had remarkable success in the competitive New Zealand export market. How are companies succeeding in this market? What or, perhaps more importantly, who should companies turn to in order to fuel their global success.

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This session explores how specialized blog and feed (RSS/Atom) search engines gather content and provides tips on tapping into these growing forms of traffic.

Speakers:
Stephan Spencer, Founder and President, Netconcepts, LLC
Rick Klau, Vice President of Publisher Services, FeedBurner
Amanda Watlington, Ph.D., APR, Searching for Profit

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Search engines, Google in particular, seem to love blogs. This is in part due to the fact that search engines rely heavily on links for their ranking algorithms, and the blogosphere is rich with interlinkages. Bloggers constantly link to each other - through “hat tips,” “blogrolls,” “trackbacks,” and so forth. Furthermore, blogs tend to be heavy on content and light on search-engine-unfriendly features like overly complex URLs, frames, JavaScript-based links and Flash. I’ve seen new blogs quickly penetrate Google’s top results where a brandnew, traditional website might have languished in the “Google sandbox” for a number of months…

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In this continuation of ten useful tips about optimizing your blog for search engines, we look at the five remaining tips, including: sticky posts, heading tags, anchor text and more.

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I was interviewed for a piece that just came out in Multichannel Merchant magazine called Defending yourself against the blogs. I contributed some tips for multichannel retailers who are considering blogging. Here’s the full version of my tips (In the published article, my comments were edited down for space):

1. Create a “safe haven” to experiment with blogging. Set up a private blog on your intranet or extranet, or start a blog that’s password-protected. Then offer access to that test to a selected audience. That will give your inexperienced bloggers comfort because they won’t have having to worry that all of your customers, competition, and the media are watching their every move. They’re trying to find your feet, so help them feel safe while they’re doing it.

2. Decide on a permanent home for your blog. The web address you choose for your blog should be one that you will be happy with for years to come. Remember the early days of the commercial Internet, and many a business card included an earthlink.net or aol.com email address? It made it very painful to switch email providers. (I know people that to this day still pay their AOL subscription only because they don’t want to lose their long-standing email address.) Similarly, it will become difficult to switch blog services if you allow the service to be part of your URL. For example, ehobbies.blogs.com, backcountryblog.blogspot.com, and sethgodin.typepad.com are all examples of blogs that are forever wedded to their blog platform — for better or for worse! If they switch platforms, all the links they’ve earned will be unavailable to their new blog. Links are the lifeblood of your search engine visibility, so the significance of this cannot be overstated.

   You may want to utilize the domain name of your online store (e.g. blog.ice.com). Resist the temptation! In most cases, your blog will be more successful in acquiring links from other bloggers by being at an arm’s length from your storefront, in other words by having a unique domain name (e.g. www.justaskleslie.com). Let me supply a hypothetical example. If a life insurance company has a blog about health and wellness and it’s at www.stayinghealthy.com, then that will most likely garner many more links (and consequently superior search engine rankings) than one at blog.lifeinsuranceco.com — particularly if the former isn’t too much of a hard sell for its life insurance products. (Remember, mastering the soft sell is the name of the game in the blogosphere.)

   This may seem like an oversimplification, since I haven’t discussed the branding implications, but I believe the “link-ability” of the blog is what will give your blog a long productive life in the blogosphere.

   Once you’ve settled on a URL for your blog, publish something at that URL straight away. Even if it’s merely some “Coming Soon” verbiage. This will help you establish a history for your new blog site and will help you avoid the “Google Sandbox” when the time comes for you to launch your blog for real. The Google Sandbox is a term used by us SEOs (search engine optimizers) to refer to the penalty Google applies to new sites with new domain names. Google created this as a deterrent to search engine spammers, but unfortunately legitimate marketers are often caught by this algorithm too.

3. Select a scalable, flexible, and user-friendly blog platform. There are so many solutions to choose from! Some are hosted services, such as TypePad, Blogger, and WordPress.com. Some are software packages that you install on your web server, such as WordPress, Drupal or Movable Type. Rather than pour over comparison charts, my advice is simply to go with WordPress (the software package, not to be confused with the hosted service at WordPress.com). WordPress is free, so the price is right. It’s highly configurable, since it’s “open source” and has a plethora of free, useful plugins written for it (I’ve compiled a list of my favorites). And it’s got all the functionality you’d ever need, all wrapped up in an easy-to-use interface. After I and my team at Netconcepts did extensive research on blogging packages, we came to the conclusion that WordPress really is the best.

4. Decide on a posting schedule. Try to post at least three times per week. Allow several hours per week for this. I typically spend 2 to 3 hours per week blogging. Don’t hire a ghostwriter for your blog, or you’ll get slammed by bloggers for lack of transparency (an unwritten rule in the blogosphere). As far as retaining readers, recency is more important than frequency. A couple weeks of inactivity makes the reader feel like nobody’s home. Conversely, having the latest post be only a day old makes the blog appear “fresh”. Personally, I don’t like keeping RSS feeds in my newsreader that haven’t had recent activity.

5. Get respected bloggers on your side. Building relationships with respected bloggers is absolutely key. Not only will they be more likely to link to you, but they will also offer advice and bolster your “street cred.” Posting thoughtful comments on their blogs is only the first step: do it enough and you may get on their radar, but it’s not enough. Attend blogger conferences like BlogOn and Blog Business Summit and meet bloggers in person. Keep the dialogue going through email and through phone or Skype conversations. Become an evangelist for businesses blogging and you will really get them on-side.

   Don’t be afraid to enlist the help of an expert. Many highly regarded bloggers are available for paid consulting. I’d also suggest you work with a web designer who’s very familiar with WordPress (assuming that’s the blog software you decide on). That way they aren’t learning on your dime, and they aren’t trying to steer you towards an inferior package because they are more familiar with it.

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With over 75,000 new blogs created every single day, and tens of millions of blogs already in the blogosphere, it’s not a given that you’ll get found by your target audience and develop a loyal following of readers. What can you do to pull in the crowds and to rise in the rankings? Read on and I’ll share my secrets…

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